Your product or skill base may be the leanest, smartest, most effective on the market; your service may add significant value to your customer; your bid may be the most competitive – but if you can’t express that reality, you’re relying on your customers to make a big jump to close the gap.
The Hidden Logic of Success
The really good news is that being brilliant at anything is simply a matter of careful rehearsal. In Bounce, Matthew Syed debunks the talent myth, demonstrating that hours of purposeful practice builds our competence and expertise, until – seemingly effortlessly and innately – we are performing to the highest levels. When we see extraordinary prowess, in any field, "we are witnessing the end-product of a process measured in years… what we do not see is what we might call the hidden logic of success." Syed, Bounce (Fourth Estate 2011)